Privacy Policy

Privacy Policy

Last updated: 25 October 2026

Your Goals Your Life (“YGYL”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit yourgoalsyourlife.com, request our resources, contact us or use our services.

We aim to handle personal information responsibly and transparently. Please read this policy to understand our practices and the choices available to you.

1. Information we collect

The information we collect depends on how you interact with YGYL.

Information you provide

You may choose to provide information such as:

  • Your name and email address when you request a resource or subscribe to email updates.
  • Information you include when contacting us or responding to a survey or form.
  • Information you provide when using a goal-setting tool, assessment or other service, if and when that service is offered.
  • Transaction and order information if paid products or services become available.

Please avoid sending sensitive personal information unless it is specifically requested and necessary for the service.

Information collected through the website

When you visit our website, certain information may be collected automatically by the website, hosting provider or relevant third-party services. Depending on the settings and tools in use, this may include your IP address, browser and device information, pages visited, referring website, approximate location derived from technical information and information about how you use the site.

Cookies and similar technologies may be used to support website functionality, remember preferences, understand website usage or support other disclosed purposes. The cookies used depend on the features and services enabled on the website.

2. How we collect information

We may collect information:

  • Directly from you when you complete a form, request a download, subscribe or contact us.
  • Automatically through website technologies and server logs.
  • Through service providers that help us operate the website, deliver emails or provide services you request.
  • From payment or transaction providers if you purchase a product or service.

Where information is requested, we will endeavour to explain why it is needed and whether providing it is optional or necessary for the relevant service.

3. How we use information

We may use personal information to:

  • Deliver resources you have requested, such as the YGYL Goal Planner or Life Audit.
  • Send requested service messages and respond to enquiries.
  • Send newsletters, educational content and promotional emails where permitted and, where required, with your consent.
  • Operate, maintain, secure and improve the website.
  • Understand which content and resources are useful to visitors.
  • Provide products or services you request.
  • Prevent misuse, investigate technical problems and protect our legitimate business interests.
  • Meet legal, regulatory, accounting or record-keeping obligations.

We aim to collect and use information only for appropriate purposes connected with operating YGYL and providing the relevant service.

4. Email communications

If you subscribe to YGYL emails, we may use your name and email address to deliver the resource you requested and, where applicable, send you additional educational or promotional content.

You can unsubscribe from marketing emails using the unsubscribe link included in those messages. We may still need to send essential messages relating to a resource, transaction, account or service you have requested.

Requesting a free download does not mean you should be misled about whether you are also signing up for marketing. We aim to make that distinction clear at the point of signup.

5. Service providers and disclosure

We may use third-party providers to help operate the website and deliver services. These may include website hosting and maintenance providers, WordPress-related services, email marketing and delivery platforms, analytics providers and payment processors if payments are introduced.

For example, we currently use Kit for email signup and resource-delivery activities.

These providers may process information on our behalf to perform their services, subject to the arrangements and settings applicable to those services.

We do not sell personal information as a business model. We may disclose information where necessary to provide a service you have requested, where you direct us to do so, where required or authorised by law, or where necessary to protect rights, safety or security.

6. Overseas processing

Some third-party service providers may store or process information in countries outside Australia, including countries where their systems, staff or service infrastructure operate.

The locations involved depend on the providers and settings used for the particular service. We will take reasonable steps to understand relevant data-handling arrangements and provide further information where required by applicable law.

Before publishing this policy, YGYL should confirm the relevant hosting, email, analytics and other providers, and identify overseas locations where practicable.

7. Cookies and analytics

Our website or third-party services may use cookies and similar technologies for functionality, security, preferences and analytics.

You may be able to control cookies through your browser settings. Disabling some cookies may affect how parts of the website work.

Where analytics or other tracking tools are enabled, the information collected and the available controls will depend on the tools and their configuration.

8. How we protect information

We take reasonable steps appropriate to the circumstances to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

No website, email transmission or electronic storage system can be guaranteed to be completely secure. You should take care when sending information online and avoid including unnecessary sensitive details in general enquiries.

9. How long we keep information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including delivering requested services, maintaining appropriate records and meeting legal obligations.

Retention periods may differ depending on the type of information and the reason it was collected. When information is no longer needed and we are not required to retain it, we will take reasonable steps to delete it or de-identify it, as appropriate.

10. Access, correction and deletion requests

Subject to applicable law, you may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete or out of date.

You may also request deletion of information where appropriate. Some information may need to be retained for legal, security, accounting or legitimate operational reasons.

To make a request, contact support@yourgoalsyourlife.com. We may need to verify your identity before responding.

11. Your privacy rights

Depending on where you live and which privacy laws apply, you may have rights relating to access, correction, deletion, objection to certain uses, withdrawal of consent or complaints about the handling of your personal information.

We will handle requests in accordance with applicable law. Unsubscribing from marketing emails is available through the link provided in those emails.

12. Children’s privacy

YGYL’s current website and resources are intended for a general audience and are not specifically directed at children. Please contact us if you believe a child has provided personal information in circumstances where it should not have been collected.

If we introduce a service specifically for children or young people, we will review the relevant privacy and consent arrangements before launching it.

13. External websites

Our website may contain links to third-party websites, products or services. We do not control the privacy practices of those third parties. Please review their privacy policies before providing them with personal information.

14. Changes to this policy

We may update this Privacy Policy as the website, services, technology or legal requirements change. The revised version will be published on this page with an updated date.

15. Contact and complaints

If you have a question, wish to make a privacy request or believe we have handled your personal information improperly, please contact:

Email: support@yourgoalsyourlife.com

Please describe your concern and provide enough information for us to understand and investigate it. We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to contact the relevant privacy regulator in your jurisdiction.

YGYL privacy contact: support@yourgoalsyourlife.com